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ONLINE JOB STATUS DATABASE
- Included in $45 monthly fee
There is no monthly cost for
the use of a private online database where clients can view the
status of jobs (including affidavits, invoices and up-to-the-minute
"case notes"), and there are no hosting costs,
and process servers can edit papers online, which can then
be downloaded into Case Manager. This is all included in your
$45 monthly software usage fee. Our competitors
charge a separate monthly fee ranging from $50 monthly (up) for
the use of an online job status database. We charge
nothing!
JOB & DOCUMENT DELIVERY SYSTEM (optional)
A Job & Document Delivery system
can be added to your Online Job Status Database at a cost of only
$20 per month, regardless of the level of activity. This
will allow clients to not only view the status of jobs, but also
to submit new jobs to you (including documents). When submitted
online, you can then download the job information and documents
directly into your Case Manager software without the necessity
of typing in any information.
If you elect to have this option installed, there is no added
set-up fee and it can be added at any time.
The reason for the added cost is that Document Delivery
places a significantly increased bandwidth demand on our internet
servers, resulting in a higher cost for server hardware, enhanced
back-up systems, bandwidth use, and maintenance. In evaluating
these increased costs, we have estimated to the best of our ability
the minimum monthly rates we should charge for the Document &
Job Delivery services, which we based on estimated download and
upload of documents, frequency and quantity.
ADDITIONAL WORKSTATIONS - Included in $45 monthly fee
There is no added cost to install Case Manager on as many
workstations as desired.
PURCHASE A SECOND LICENSE FOR USE IN YOUR SAME OFFICE FOR
ONLY $20.00 MONTHLY
If you are operating more than one business out of your same office
location, using different business names,
or you have another need for a second license, we will charge
you $100 to set up the software, and only $20 monthly for software
use (added to your first license) plus the same annual license
renewal fee that you pay for your first license.
YOUR TOTAL
OUT OF POCKET COSTS TO HAVE CASE MANAGER INSTALLED
You will pay an initial license fee of $240 ($120 if you are
a NAPPS Member), plus a $150 one-time set-up fee. After
that, you pay only $45 monthly to use the software (regardless
of the number of papers served), which includes hosting and
maintenance of an Online Job Status database.
If you want us to add a job and document delivery system to your
online database (described above), it costs you
$20 monthly in addition to the $45 monthly usage fee, or a total
of $65 monthly (no added costs).
If you purchase a second Case Manager License, we will charge
an added $20 monthly to use the software, plus a $100 initial
set-up fee.
Once annually, we charge you a $100 license renewal fee
for each license to enable us to cover development and maintenance
costs and provision of updates, telephone support, and to enable
us to maintain our low monthly rates. Our monthly
rates have not increased for the past 9 years in spite of increased
operating costs. Our annual fee helps to offset these increased
operating costs.
*NOTE: The above costs
are well below amounts charged by competing companies for like
services. We have also been able to maintain our low monthly
rates and personalized service by keeping our advertising and
marketing costs to a minimum. We do not spend a bundle on advertising
or trade shows. We pass these savings back to our customers
by keeping our monthly rates low, and in many cases "reducing
them". We are proud of not resorting to price gouging to
turn a high profit, which has been rewarded by high customer loyalty
and referrals. We will strive to continue this customer service
policy.
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